Company Information
Company Name: Starlink Interactive Media Limited
Company Address: RM 1105, 11/F, Block C, Phase 1, Kwai Shing Industrial Building, 36–40 Tai Lin Pai Road, Kwai Chung, Hong Kong
Email Address: customer@moondiys.com
Operating Manager:JI NA (纪娜)
Customer Support Phone Number: 050-6874-6235
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM
Website URL: https://moondiys.com/
Store Name: Starlink
Selling Price
Product prices are displayed on each product’s purchase page.
Additional Charges (Other than product price)
Consumption Tax: (Included in the displayed product price)
Shipping Fee: A flat rate of 900 JPY nationwide (excluding Okinawa). However, shipping is free for orders of 5,000 JPY or more.
Payment Timing and Deadlines
Credit Card: Charged at the time of purchase (billing cycles vary by credit card company).
Bank Transfer: Payment is due within 24 hours of placing the order.
Convenience Store Payment: Payment is due within 24 hours of placing the order.
Shipping and Delivery
Items will be shipped within 3 business days after payment confirmation.
Delivery is expected within 3-7 days (up to 10 days for Okinawa and Hokkaido).
Please note that delivery may be delayed due to a high volume of orders or depending on your location.
In the unlikely event that your product cannot be delivered, please contact our customer service.
Payment Methods
PayPal
Cancellations & Returns
We are committed to providing high-quality products and services. If you wish to return a purchased item, please contact us at our customer support email address. We will provide a suitable and transparent return process based on your individual situation to ensure your rights are protected.
Company Name: Starlink Interactive Media Limited
Company Address: RM 1105, 11/F, Block C, Phase 1, Kwai Shing Industrial Building, 36–40 Tai Lin Pai Road, Kwai Chung, Hong Kong
Email Address: customer@moondiys.com
Operating Manager:JI NA (纪娜)
Customer Support Phone Number: 050-6874-6235
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM
Website URL: https://moondiys.com/
Store Name: Starlink
Selling Price
Product prices are displayed on each product’s purchase page.
Additional Charges (Other than product price)
Consumption Tax: (Included in the displayed product price)
Shipping Fee: A flat rate of 900 JPY nationwide (excluding Okinawa). However, shipping is free for orders of 5,000 JPY or more.
Payment Timing and Deadlines
Credit Card: Charged at the time of purchase (billing cycles vary by credit card company).
Bank Transfer: Payment is due within 24 hours of placing the order.
Convenience Store Payment: Payment is due within 24 hours of placing the order.
Shipping and Delivery
Items will be shipped within 3 business days after payment confirmation.
Delivery is expected within 3-7 days (up to 10 days for Okinawa and Hokkaido).
Please note that delivery may be delayed due to a high volume of orders or depending on your location.
In the unlikely event that your product cannot be delivered, please contact our customer service.
Payment Methods
PayPal
Cancellations & Returns
We are committed to providing high-quality products and services. If you wish to return a purchased item, please contact us at our customer support email address. We will provide a suitable and transparent return process based on your individual situation to ensure your rights are protected.
EN
JA